At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

About the Role

The Business Solutions Associate is responsible for assistance with the maintenance and delivery of Business Solutions activities to Emerald Clinical projects.

Your Responsibilities

• Assist with the administration, maintenance, discovery, selection, and implementation of Business Solutions in support of project activities.

• Actively participate in the development and maintenance of standards and processes relating to Business Solutions activities.

• Providing support with our Business Solution applications like CTMS, EAS, and LMS.

• Functional expert to Emerald Clinical project staff for Business Solutions activities.

• Assist in organization and delivery of training to existing staff on Business Solutions where required.

• Participate in objective setting, performance management, review of the position and the planning and implementation of personal and career development activities.

About You

To be successful in this role, you will have:

• Minimum of 4 years of experience supporting business applications, preferably within the clinical research or life sciences industry.

• Hands-on experience administering and supporting one or more of the following systems: CTMS, LMS, Argus, or Veeva. Experience with system troubleshooting and issue resolution is an advantage.

• Experience participating in vendor evaluation and selection by assessing products, services, capabilities, and alignment with business requirements.

• Strong learning agility with the ability to quickly acquire new knowledge and share expertise with team members.

• Proficient in Microsoft Office applications and other business technologies.

• Strong analytical skills with the ability to balance strategic thinking while maintaining attention to detail and quality.

Why Join Us?

At our core, Emerald Clinical Trials is committed to transforming clinical research by putting people first, both patients and our employees. By joining our team, you’ll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here’s what makes us stand out:

• Purpose-Driven Work: You’ll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.

• Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.

• Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

What We Offer

We understand that great work happens when people feel valued and supported. That’s why we provide:

• Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.

• Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role.

• Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.

• Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.

• Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

We are an equal-opportunity employer and encourage applications from all qualified candidates.