At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

About the Role

The Inside Sales Specialist is responsible for generating new business opportunities and managing the sales pipeline. This role involves identifying and qualifying prospective clients, conducting outreach and initial consultations, and supporting the overall sales process. The ideal candidate will have strong communication and interpersonal skills, a proven track record in sales, and a deep understanding of the clinical research industry.

Your Responsibilities

• Proactively identify, research, and qualify potential new clients within the pharmaceutical, biotech.

• Initiate and maintain contact with prospective clients through phone, email, and virtual meetings

• Conduct needs assessments to understand client requirements and pain points

• Present the company's services, capabilities, and value proposition effectively

• Manage the sales pipeline and maintain accurate records in the CRM system

• Provide timely updates to the sales leadership on pipeline activity and forecasts

• Collaborate with Business Development Managers / Directors to ensure smooth handoff of qualified leads.

• Monitor industry trends, competitor activities and new developments to identify new opportunities. 

• Build and maintain strong relationships with prospective and existing clients.

• Attend and actively participate in Emerald Clinical meetings and other internal meetings and activities as required

• Provide input to systems, tools and processes to support continuous improvement

• Share knowledge with others, to facilitate learning and development across the organisation
  

About You

• Bachelor's degree in a relevant field (e.g., life sciences, medical)

• 2+ years of successful experience in inside sales, business development, or account management

• Previous experience in the contract research or pharmaceutical/biotech industries

• Strong verbal and written communication skills both Chinese and English, with the ability to engage clients effectively

• Proficiency in using CRM software and sales productivity tools

• Familiarity with the clinical research industry and the challenges faced by sponsors

• Excellent problem-solving, multitasking, and time management skills

• Ability to work independently and as part of a team

• Knowledge of regulatory requirements and processes related to clinical trials

• Proven track record of exceeding sales targets and building a strong pipeline

• Excellent negotiation and closing skills
  

Why Join Us?

At our core, Emerald Clinical Trials is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you’ll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here’s what makes us stand out:

• Purpose-Driven Work: You’ll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.

• Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.

• Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

What We Offer

We understand that great work happens when people feel valued and supported. That’s why we provide:

• Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.

• Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role.

• Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.

• Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.

• Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

• We are an equal-opportunity employer and encourage applications from all qualified candidates.