At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

About the Role

The Administrative Assistant (AA) is a member of the Emerald Clinical Trials Taiwan team responsible for providing administrative support in a variety of capacities, including general office management responsibilities, scheduling, event/meeting planning, report generation, invoice/expense reporting and assisting in the completion of specially assigned projects. As the central administrative point of contact for our Taiwan office, the AA plays a vital role in ensuring smooth day-to-day operations. This position is essential in supporting the local team, liaising with vendors, and maintaining a well-functioning, clean, and organized work environment. The ideal candidate is detail-oriented, resourceful, and able to handle multiple priorities with professionalism and discretion.

Additionally, the AA is responsible for demonstrating professional demeanour and maintaining confidentiality in all interactions with both internal and external stakeholders.

Your Responsibilities

• Provide comprehensive administrative support to the local Emerald Clinical team
• Maintain a clean, organized, and safe office environment, including managing office stationery supplies
• Assist colleagues with general administrative issues
• Liaise with company vendors to manage services, resolve queries, and maintain vendor relationships
• Assist with onboarding and offboarding employees, ensuring a smooth transition process
• Serve as the primary contact for EC IT, coordinating troubleshooting and equipment requests
• Assist with a range of finance-related tasks to ensure timely and accurate processing of payments, finance reconciliations, preparation of invoices, support bank payments in collaboration with regional finance
• Update and maintain the annual company calendar and organize company events and Business Development (BD) activities
• Organize storage spaces, locate and retrieve documents, and maintain proper records
• Perform other ad hoc administrative duties as assigned by the local or regional leadership team
• Support employees in group insurance enrolment and manage system update
• Attend staff meetings as scheduled
• Conducts all assigned tasks and adheres to company SOPs/guidelines and other regulatory guidelines
• Perform other job functions or tasks as needed

About You

• Proven experience in office administration and general understanding in clinical research
• Strong organizational and multitasking skills
• Excellent communication in Mandarin and English
• Proficiency in Microsoft Office and basic IT troubleshooting
• Ability to work independently and handle confidential information

Why Join Us?

At our core, Emerald Clinical Trials is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you’ll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here’s what makes us stand out:

• Purpose-Driven Work: You’ll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.

• Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.

• Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

What We Offer

We understand that great work happens when people feel valued and supported. That’s why we provide:

• Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.

• Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.

• Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.

• Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

We are an equal-opportunity employer and encourage applications from all qualified candidates.